Not sure when customer service, civility, and hospitality became associated w/weakness or less than desirable traits. Sorry, being cut throat & abrasive in general, and toward someone you first meet (professionally) is sad. No wonder many aspects of our society are in trouble & no wonder why we seem to be in business of cultivating a mentally ill nation.
Just ran into a male that was unprofessional in business environment. I expect more from people in such places and leadership roles. Sad indeed…
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